Privacy Policy

Siyaq does not sell firm, client, case, or document data, and does not use it for advertising, marketing campaigns, or building marketing lists.

We never access case or document content.

We collect only the data needed to create accounts and operate the service, such as name, email address, phone number, and firm name. We also store the data your firm team adds inside the platform to use the service, including cases, clients, hearings, documents, and payments.

We may collect limited technical data such as IP address, browser type, pages used, performance logs, and error logs. We use this data only for operational and security purposes, such as improving service stability, detecting issues, and protecting accounts, and we do not use it to sell or market with your data.

We use data to operate accounts, provide platform features, preserve firm records, handle support requests, send service-related notices, and improve security and performance.

We use firm, client, and case data only to provide the service itself or improve its security and reliability.

We apply reasonable security controls to protect data against unauthorized access, loss, or unlawful alteration, while no electronic system can be guaranteed to be completely secure.

We retain data while the account is active or as long as retention is needed to provide the service, meet legal obligations, resolve disputes, or enforce agreements.

You can update basic account details inside the system, such as name, email address, phone number, and firm name.

The firm owner can export firm data from inside the system at any time, including cases, clients, hearings, documents, and payments.

The firm owner can request deletion of firm data or the account. Some data may be retained for a limited period when required for legal or accounting obligations, or to protect the service.

If you have an issue with editing, export, or deletion, you can contact us through the contact page on the website.